BEFOK CAPS ONLINE RETURNS POLICY
There may be times when you will need to return an item purchased from us.
Our Returns Policy is designed to assist you with your return. The benefits given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Consumer Protection Act (CPA), as well as any other applicable acts.
If you wish to return any item(s) you have purchased, you can return the item(s) via courier to our online store within 14 days from the date of purchase.
Befok Caps (PTY) Ltd
Zwartkop Country Club
CNR Old Johannesburg and Ruimte Road
Contact number: 082 373 1342
RETURN POLICY CONDITIONS
ONLINE EXCHANGES AND REFUNDS
To request an online exchange or return, please click on the button below to enter our return center.
REQUEST ONLINE RETURN1. Send email to email@example.com to state your intent to return
2. Coordinate with Couriers to have product returned to BEFOK CAPS
3. Inform us of the product you would like to return
4. Inform via email why you would like to return the product
5. A confirmation email will be sent confirming that your return request has been logged.
6. If your return request is approved, our customer service team will be in touch
7. If your return is not approved, our customer service team will be in contact and provide more information.
Please note: a refund will be provided to you crediting your original method of payment, providing all the Returns Policy Conditions are met and our warehouse has received the original item that is being returned and that the item is in good, saleable condition. Cash refunds will not be provided under any circumstances.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.